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RIGHT TO REPAIR

Working Hours
  • Mon 7:00AM - 6:00PM
    Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
    Sat 7:00AM - 5:00PM
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


What do I have to do to keep my car or truck's warranty in effect?


Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


My car is a leased vehicle. Am I responsible for maintenance?


Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


What parts should be replaced and at what intervals should these services be performed?


Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


How does the quality of aftermarket parts compare with original equipment parts?


Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


If I do have a warranty-related problem with a dealership, what rights do I have?


If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.

What People Say About Us


  • -Billy J.

    John and his crew are the best. I will be returning to them to do future work on my Navigator. Almost forgot they give you estimates out lining everything you need. Keep up the good work.


  • -Tim

    A great staff works here. The owner (John) likes to test drive your vehicle to ensure an excellent outcome.


  • -Alonso

    This place is great, I was a first time customer and took a chance on the web reviews. Took it in with a very loud engine problem, sounded like my valves were going to pop out of the engine and lots of engine sputtering. The two mechanics greeted me as they heard me a block away and within 5 minutes they already had a suspected problem which turned out they were right - found a bad/loose spark plug. I could have just been happy with the one plug but i instead took their recommendation for a tune-up and the car is running like new again / no more scaring the neighbors with my super loud engine. From the front desk lady to the two knowledgable mechanics, all you folks were very friendly so Thank You and if i need future car needs I'll know where to go. Two Thumbs Up and keep up the good work.


  • -Daniel

    Best mechanic in the city. I think John should be called Doctor. Just really nice people.


  • -Angel

    My car overheated, so I drove into Pieza auto. They took such good care of us. They fixed my car right away for me. There services were wonderful and inexpensive.


  • -Billy J.

    John and his crew are the best. I will be returning to them to do future work on my Navigator. Almost forgot they give you estimates out lining everything you need. Keep up the good work.

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Call us for service: 773-735-1772

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